Supported
Accommodation Rights

Residents' Rights & Choice

At Shenehom Housing Association, we believe that true supported accommodation rights begin with a foundation of dignity, advocacy, and choice. Our approach is rights-based and inclusive, giving every resident the voice and respect they deserve. We're deeply committed to empowering residents with enduring mental health needs to make meaningful decisions about their lives, ensuring each individual's mental health housing rights are safeguarded every day. Advocacy is at the heart of what we do; we offer ongoing support while respecting independence, so people can feel secure, heard, and confident in their choices.

Get in touch with us if you have any questions about resident autonomy and rights here at Shenehom.

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Choice & Control, Safeguarding Autonomy

We recognise that upholding supported accommodation rights goes beyond providing a safe place to live. It's about respecting autonomy and ensuring everyone is treated with dignity and respect in mental health care.

Residents at Shenehom Housing Association are empowered to:

Make decisions about their daily routines, whether it's when they wake up, how they spend free time, or what leisure activities they enjoy.
Choose their own meals, take part in menu planning, and share preferences about food and nutrition.
Express their style by selecting clothing and personal items, promoting individuality and comfort.
Manage their lifestyle preferences, from faith practices to hobbies and social interactions.

Residents are trusted to manage:

Their own money, including day-to-day expenses and benefits, with guidance provided if required.
Their medication independently, unless support is specifically requested for peace of mind.
All decisions are transparent and inclusive, protecting equality and inclusion in supported housing.

Wherever a resident seeks or requires additional input, our team is on hand with advocacy in mental health services, ensuring that choices remain in the resident's control and their dignity remains safeguarded.

Independence for Mental Health Residents

Personal empowerment is central to our ethos at Shenehom Housing Association, so we provide a home environment that feels genuinely independent and family-like. Our rights-based and dignity-led approach means residents always have:

Their own front door key for privacy and autonomy, reinforcing residents' rights in supported housing.
Complete freedom to come and go, encouraging participation in daily life and the wider community.
Access to support for transport requirements, whether for personal outings, work, or connecting with loved ones.

Assistance when needed for attending appointments, including health, social and community engagements.
Support to visit family and friends, helping to sustain important relationships and social connections.
Encouragement to join inclusive community activities, group events, and wellbeing initiatives: nothing is imposed, but everyone is invited.

We believe a home should empower everyone to reach their goals, offering advocacy where needed and safeguarding residents' mental health while encouraging meaningful independence.

Questions about Residents' Rights

What rights do residents have at Shenehom?

Residents have supported accommodation rights including autonomy over daily routines, meals, finances, and personal choices, with advocacy always available.

How does Shenehom protect residents’ dignity and privacy?

Shenehom Housing Association respects privacy through private bedrooms, personal keys, and a dignity-led, rights-based approach in all care and support.

How are residents involved in decisions about their care?

Residents co-create their care plans, set personal goals, and are always consulted about change, ensuring their rights and aspirations guide their care journey.

What happens if a resident has a concern or complaint?

Residents are encouraged to express concerns at any time. Advocacy and transparent processes ensure all complaints are addressed promptly and fairly.

How does Shenehom promote equality and inclusion?

The Association ensures equality and inclusion through transparent decision-making, resident involvement, and supporting all needs and identities within the home.

How are residents safeguarded?

Safeguarding is prioritised with qualified staff, regular reviews, independent advocacy, and personalised support to protect residents’ mental health and wellbeing.